CUSTOMER SATISFACTION SURVEY
Dear Customer
This is a simple survey that has been designed to give us information to deliver our customers a better service. Your answers are extremely valuable to us, they will help us enhance our products and services.
COMPANY :
What do you think about…
A.- OUR PRODUCT
1.-
COLOR
Bad
Regular
Good
Very Good
Excellent
2.-
FLAVOR
Bad
Regular
Good
Very Good
Excellent
3.-
TEXTURE
Bad
Regular
Good
Very Good
Excellent
4.-
QUALITY OF PACKAGE
Bad
Regular
Good
Very Good
Excellent
5.-
LEGIBLE MARKINGS
Bad
Regular
Good
Very Good
Excellent
6.-
EASY COMPREHENSION OF PRINTED INFORMATION
Bad
Regular
Good
Very Good
Excellent
7.-
PRODUCT CONDITION UPON ARRIVAL
Bad
Regular
Good
Very Good
Excellent
8.-
COMPLIANCE WITH REQUESTED SPECIFICATIONS
Bad
Regular
Good
Very Good
Excellent
B.- OUR COMPANY AND SERVICE
1.-
CONTACT EASY AVAILABILITY
Bad
Regular
Good
Very Good
Excellent
2.-
YOUR PURCHASING EXPERIENCE WAS...
Bad
Regular
Good
Very Good
Excellent
3.-
WOULD YOU RECCOMEND OUR COMPANY?
Bad
Regular
Good
Very Good
Excellent
4.-
DID THE TECHNICAL ASSISTANCE FULFILL YOUR REQUIREMENTS?
Bad
Regular
Good
Very Good
Excellent
5.-
WHERE DELIVERY TIMES CORRECT?
Bad
Regular
Good
Very Good
Excellent
6.-
ANSWERS TO COMPLAINTS AND QUESTIONS
Bad
Regular
Good
Very Good
Excellent
C.- COMMENTS OR QUESTIONS…
Avda. Ramón Subercaseaux 1712, Pirque, Santiago - Chile. Tel: (56-2) 4890000 Fax: (56-2) 8505134 - P.O. Box 9442>2>O. Box 9442>O. Box 9442>O. Box 9442>O. Box 9442>. Box 9442>. Box 9442>. Box 9442>